Normally, the first thing people do in this situation is call their insurance company and the incident will end up being treated as a claim. However, you don’t need to do this. Autocraft Telford will arrange all the administration work in dealing with the insurance work on your behalf. Plus, because the claim is not handled by your insurer the incident should not affect your renewal premiums.
If necessary, you’ll be provided with a courtesy car paid for by the other vehicle owner’s insurers – and not the smallest one available. While your car is being repaired your temporary replacement vehicle should be of equal size and quality of your damaged car.